Title: Support Hero
Author: Fernando Acosta
Published: <strong>2018-يىلى 7-ماي</strong>
Last modified: 2018-يىلى 9-ماي

---

قىستۇرما ئىزدە

![](https://ps.w.org/support-hero/assets/banner-772x250.png?rev=1869973)

This plugin **hasn’t been tested with the latest 3 major releases of WordPress**.
It may no longer be maintained or supported and may have compatibility issues when
used with more recent versions of WordPress.

![](https://ps.w.org/support-hero/assets/icon-256x256.png?rev=1869973)

# Support Hero

 يازغۇچى [Fernando Acosta](https://profiles.wordpress.org/amgnando/)

[چۈشۈر](https://downloads.wordpress.org/plugin/support-hero.zip)

 * [تەپسىلاتلار](https://ug.wordpress.org/plugins/support-hero/#description)
 * [باھالاشلار](https://ug.wordpress.org/plugins/support-hero/#reviews)
 *  [ئورنىتىش](https://ug.wordpress.org/plugins/support-hero/#installation)
 * [ئىجادىيەت](https://ug.wordpress.org/plugins/support-hero/#developers)

 [قوللاش](https://wordpress.org/support/plugin/support-hero/)

## چۈشەندۈرۈش

#### Make your customers happier by educating them through self-help support

Support Hero is self-service knowledge base that helps companies educate their clients.
Helping them to create and deliver a game changing user education experience that
increases retention and engagement, while reducing customer relationship costs..
Our advanced statistics will tell you what your users search for and what they need
help with That will help you create the support content that matches their common
requests.

With clients like Kissmetrics and Thinkific Support Hero has quietly been transforming
the way users troubleshoot issues on the websites.

Most small software companies can’t afford offering 24/7 customer support. It’s 
just not feasible. The other thing I would add is that offering efficient self help
resources can help a lot with that. Users don’t expect us to be available 24/7, 
but they still appreciate being able to find the answer to their question quickly!

### How it works:

#### Create knowledge base articles and tutorials

Tutorials and FAQs are key to help your users discover your site’s features. With
Support Hero, you can easily create, import, and manage our support resources.

#### Deliver Help 24/7, right within your app or website

95% of users will leave your app if they can’t find the answers to their questions
in less than 1 minute. With Support Hero, you can embed your Help Center within 
your app. It won’t be hard to find!

#### Know what’s working, and what’s not

Our advanced statistics will tell you what your users search for and what they need
help with That will help you create the support content that matches their common
requests.

#### Leverage the statistics to improve your Help Center

Keep improving your support resources to educate your users over time. You’ll then
easily be able to track the results of your efforts within Support Hero.

> I have to say that I have always been very skeptic about
>  help desk support, but
> Support Hero is very straightforward and intuitive. The time spent on the support
> emails has been reduced by the 50%, which is amazing! **Francesca Castaldi, Panel
> Manager at WhatUsersDo**

## ئېكران كەسمىسى

[⌊How does it work - In App Widget⌉⌊How does it work - In App Widget⌉[

How does it work – In App Widget

[⌊How does it work - Help Center⌉⌊How does it work - Help Center⌉[

How does it work – Help Center

[⌊How does it work - Statistics⌉⌊How does it work - Statistics⌉[

How does it work – Statistics

[⌊Statistics⌉⌊Statistics⌉[

Statistics

[⌊Insights⌉⌊Insights⌉[

Insights

[⌊Create a task⌉⌊Create a task⌉[

Create a task

## ئورنىتىش

 * Upload plugin files to your plugins folder, or install using WordPress built-
   in Add New Plugin installer;
 * Activate the plugin;
 * Navigate to Settings -> Support Hero and fill the plugin options.

## FAQ

  Installation Instructions

 * Upload plugin files to your plugins folder, or install using WordPress built-
   in Add New Plugin installer;
 * Activate the plugin;
 * Navigate to Settings -> Support Hero and fill the plugin options.

## باھالاشلار

بۇ قىستۇرمىغا تېخى باھا يېزىلمىدى.

## تۆھپىكار ۋە ئىجادكار

«Support Hero» كودى ئوچۇق يۇمشاق دېتال. تۆۋەندىكى كىشىلەر بۇ قىستۇرمىغا تۆھپە قوشقان.

تۆھپىكار

 *   [ Fernando Acosta ](https://profiles.wordpress.org/amgnando/)
 *   [ Florian Ernoult ](https://profiles.wordpress.org/floernoult/)

[«Support Hero» نى تىلىڭىزغا تەرجىمە قىلىڭ](https://translate.wordpress.org/projects/wp-plugins/support-hero)

### ئىجادىيەتكە قىزىقامسىز؟

[كودقا كۆز يۈگۈرتۈپ](https://plugins.trac.wordpress.org/browser/support-hero/)، 
[SVN خەزىنە](https://plugins.svn.wordpress.org/support-hero/) تەكشۈرۈپ ياكى [RSS](https://plugins.trac.wordpress.org/log/support-hero/?limit=100&mode=stop_on_copy&format=rss)
ئارقىلىق [ئىجادىيەت خاتىرىسى](https://plugins.trac.wordpress.org/log/support-hero/)
گە مۇشتەرى بولغىلى بولىدۇ.

## ئۆزگىرىش خاتىرىسى

#### 1.0.0 – 2018/05/10

 * First release.

## Meta

 *  Version **1.0.0**
 *  ئاخىرقى يېڭىلانغان ۋاقىت **8 يىل بۇرۇن**
 *  ئاكتىپ ئورنىتىش سانى **10+**
 *  WordPress نەشرى ** 4.0 ياكى يۇقىرى **
 *  **4.9.29** دا سىنالغان
 *  PHP نەشرى ** 5.6 ياكى يۇقىرى **
 *  تىل
 * [English (US)](https://wordpress.org/plugins/support-hero/)
 * بەلگە
 * [knowledge base](https://ug.wordpress.org/plugins/tags/knowledge-base/)[support](https://ug.wordpress.org/plugins/tags/support/)
 *  [ئالىي كۆرۈنۈش](https://ug.wordpress.org/plugins/support-hero/advanced/)

## دەرىجە

No reviews have been submitted yet.

[Your review](https://wordpress.org/support/plugin/support-hero/reviews/#new-post)

[بارلىق ئىنكاسنى كۆرسەت](https://wordpress.org/support/plugin/support-hero/reviews/)

## تۆھپىكار

 *   [ Fernando Acosta ](https://profiles.wordpress.org/amgnando/)
 *   [ Florian Ernoult ](https://profiles.wordpress.org/floernoult/)

## قوللاش

چۈشەندۈرۈشىڭىز بارمۇ؟ ياردەم لازىممۇ؟

 [قوللاش مۇنبىرىنى كۆرسەت](https://wordpress.org/support/plugin/support-hero/)