چۈشەندۈرۈش

This plugin connects your WordPress site to the AIEL platform’s «Smart Assistant» (智能秘書) — an AI customer-service chat bubble that answers visitor questions from your own knowledge base, in the visitor’s language.

Paste a single connection key to link your site to your AIEL workspace. The service URL is configured automatically.
The chat bubble loads on every front-end page once enabled.
Update your FAQ / documents on the AIEL platform and the bubble picks them up immediately — no reinstall, no re-paste.
Multilingual replies (Traditional Chinese, English, Japanese, Korean, Vietnamese, Indonesian, Thai, and optional German / Hindi / Russian), optional neural text-to-speech playback, and full conversation logs in your AIEL dashboard.
Optional in-app-browser notice: visitors opening your site inside the LINE / Facebook / Instagram in-app browser are prompted to switch to Chrome / Safari, where social logins work reliably. This runs entirely in the visitor’s browser, sends no data anywhere, and can be turned off in settings.

Account and free tier

The plugin needs a free AIEL workspace, which you create at https://saas.aiel.app/wordpress — no payment details are asked for. A new workspace includes 60 days of service, counted in calendar days from the day it is created, not in days of use. When those days run out the workspace pauses and the chat bubble stops appearing on your site until you add credits; nothing is charged automatically, and your FAQ and conversation logs stay in your workspace. The plugin itself is free software under GPLv2 and stays installed either way.

The front-end loads a single script tag (injected via wp_enqueue_script). The
address is built from your workspace subdomain, which the plugin reads from your
connection key — you never type it in. Workspaces created at the link above end
in -bots, so for a workspace named myshop the tag is:

https://saas.aiel.app/embed/myshop-bots.js

The exact address for your own workspace is shown on the settings screen once you
connect, under «Service URL».

External Services

This plugin relies on the AIEL platform (saas.aiel.app), operated by AIEL (NetSmart Intelligent Technology Co., Ltd., Taiwan). It communicates with the platform as follows:

When you connect or disconnect (admin only): your WordPress server sends the connection key you pasted via POST to https://saas.aiel.app/api/embed-chat/connect to resolve your workspace’s service URL. The key travels server-to-server only and never appears in your site’s front-end source.
On every front-end page load (only after you connect and enable the bubble): the visitor’s browser loads the embed script and chat iframe from https://saas.aiel.app. Visitor conversations with the assistant (question text, chosen reply language, timestamps) are sent to the AIEL platform to generate replies and are stored as conversation logs. If a visitor signs in with a social account or voluntarily shares their location, that data is likewise processed by the AIEL platform.
The in-app-browser notice is a purely client-side user-agent check. It sends nothing to any external service and can be disabled in the settings page.

No communication with external services happens before you connect a key and enable the bubble.

ئېكران كەسمىسى

Settings → Smart Assistant: paste your connection key. The service URL configures itself — no subdomain to look up. — Settings Smart Assistant: paste your connection key. The service URL configures itself — no subdomain to look up.

Connected state: the linked workspace and its service URL, a switch for the front-end chat bubble, and an optional in-app-browser notice. — Settings Smart Assistant: paste your connection key. The service URL configures itself — no subdomain to look up.

ئورنىتىش

In your WordPress admin, go to Plugins Add New Upload Plugin, choose aiel-smart-assistant.zip, install and activate.
Go to Settings Smart Assistant (智能秘書).
Paste your connection key (starts with aieck_) and click Connect. The service URL is configured automatically.
Tick «Show the chat bubble on the front end» to go live.
To edit your FAQ / documents, use the «Manage FAQ / documents» link to the AIEL dashboard.

Don’t have a key yet? Create a free workspace at https://saas.aiel.app/wordpress — it includes 60 days of service and asks for no payment details. Or contact service@aiel.app.

FAQ

Do I need to reinstall after updating my FAQ?

No. The bubble reads the latest content on every load, so changes on the AIEL platform take effect immediately.

How long is the free tier, and what happens when it ends?

A new workspace includes 60 days of service. Those are calendar days from the day the workspace is created — one day is used up each day whether or not anyone chats with the assistant. You can see the remaining days in your AIEL dashboard at any time.

When they run out, the workspace pauses: the chat bubble stops appearing on your site, and the settings page will show the workspace as paused. Nothing is charged automatically and nothing is deleted — your FAQ, documents and conversation logs stay in your workspace, and adding credits resumes the bubble immediately. The plugin can stay installed and connected throughout.

My site sends a Content-Security-Policy header

Allow the following sources:

script-src   https://saas.aiel.app
frame-src    https://myshop-bots.aiel.app
img-src      https://storage.googleapis.com

Replace myshop-bots with your own workspace subdomain — the settings screen
shows it next to «Connected» once you have pasted your key.

How do I hide the bubble temporarily?

Untick «Show the chat bubble» on the settings page and save. No need to deactivate the plugin.

What languages is the plugin available in?

The plugin’s own strings are translatable through WordPress.org, so the settings page follows your site’s language wherever a translation exists. As of 2.4.0 the source strings are English and no locale is complete yet; we are submitting Traditional Chinese (zh_TW), and other locales are welcome — see the plugin’s translation page on translate.wordpress.org.

The AIEL dashboard itself is currently in Traditional Chinese. The chat bubble is separate from both: it replies to each visitor in that visitor’s own language, regardless of your site’s language.

باھالاشلار

بۇ قىستۇرمىغا تېخى باھا يېزىلمىدى.

تۆھپىكار ۋە ئىجادكار

«AIEL Smart Assistant (智能秘書)» كودى ئوچۇق يۇمشاق دېتال. تۆۋەندىكى كىشىلەر بۇ قىستۇرمىغا تۆھپە قوشقان.

aielapp

«AIEL Smart Assistant (智能秘書)» نى تىلىڭىزغا تەرجىمە قىلىڭ

ئىجادىيەتكە قىزىقامسىز؟

كودقا كۆز يۈگۈرتۈپ، SVN خەزىنە تەكشۈرۈپ ياكى RSSئارقىلىق ئىجادىيەت خاتىرىسىگە مۇشتەرى بولغىلى بولىدۇ.

ئۆزگىرىش خاتىرىسى

2.4.0

Internationalisation: all 31 user-facing strings now use English as their source language, so WordPress.org can host translations for any locale. Previously the source strings were Traditional Chinese, which meant translators of other languages could not read the originals and no locale could be translated at all.
The eight connection error messages («invalid or revoked key», «too many attempts», and so on) were never wrapped in translation functions and so could not be translated into any language. They now can be.
Correction in this readme: the front-end script address is built from your workspace subdomain (for a workspace named myshop it is myshop-bots.js), and the plugin fills it in from your connection key — the previous placeholder text read as if you had to work it out yourself.

2.3.2

In-app-browser notice now loads as a properly enqueued script (assets/inapp-warning.js) instead of an inline <script> block; its text still passes through translation functions via wp_localize_script.
Admin settings page spacing now loads as a properly enqueued stylesheet (assets/admin.css), only on this plugin’s own settings screen, instead of inline style="" attributes.
readme now states the free tier plainly: 60 days of service per new workspace, counted in calendar days, and what happens when they run out.

2.3.1

Renamed plugin folder/text domain to match the assigned wordpress.org slug (aiel-smart-assistant).

2.3.0

Front-end embed script now loads via wp_enqueue_script (async strategy on WP 6.3+).
readme rewritten in English per WordPress.org guidelines.

2.2.1

Self-serve onboarding page: get a free connection key at saas.aiel.app/wordpress.

2.2.0

In-app-browser notice can now be disabled (Settings Smart Assistant; default on).
Added External Services disclosure with Terms of Service / Privacy Policy links.
Tested up to WordPress 7.0.

2.1.0

New: in-app-browser detection (LINE / Facebook / Instagram) prompting visitors to open the site in Chrome / Safari, preventing broken social logins. Independent of the chat connection.

2.0.1

Unconnected state now shows activation guidance.

2.0.0

Key-based connection: paste one key and the service URL configures itself.

1.0.0

First release: settings page + footer script injection.

چۈشەندۈرۈش

Account and free tier

External Services

ئېكران كەسمىسى

ئورنىتىش

FAQ

Do I need to reinstall after updating my FAQ?

How long is the free tier, and what happens when it ends?

My site sends a Content-Security-Policy header

How do I hide the bubble temporarily?

What languages is the plugin available in?